Guest experience platform secures $2.5m funding round to drive hotel sector growth


Guest experience optimization platform Wishbox has announced a second funding round of $2.5m, bringing its total funding to date to $3.5m.

Wishbox, founded in 2016, allows hoteliers to communicate with guests, manage check-in and check-out, review optimization and run an e-commerce store through its platform.

Wishbox says that with the app, property managers can offer guests access to logistical services and local experiences like luggage storage, transportation services, private chefs, wildlife tours, restaurant bookings and other activities.

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Its first funding round was completed in 2017, totaling $1m. This second round was led by London-based BNF Capital.

Operating in 50 countries with over 100,000 unique monthly guests, Wishbox plans to use the funding to expand its reach and further develop its services.

David Mezuman, co-founder and CEO of Wishbox, commented: “Wishbox will continue to focus on perfecting solutions that allow short-term rental hosts and property managers to take control of the guest experience and unlock ancillary revenue sources without compromising the guests’ trust.

“Our vision is to bring the power back to hosts and allow them to provide a full hospitality experience rather than acting solely as a bed supplier.”

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Sam Lewis

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