Marriott International has announced it will be launching a ‘multi-pronged platform’ to tackle new issues of hygiene in the age of COVID-19.
The Marriott Global Cleanliness Council will be designed with the goal of elevating all of its properties’ cleanliness standards in order to meet new health and safety challenges.
It will use technologies to innovate what it hopes will be the new norms for health and safety, and in particular hygiene, in the hospitality sector.
This will include particular focus on customer contact, clean surface areas and food safety.
The Council is chaired by Ray Bennett, chief global officer, global operations, Marriott International.
It will benefit from knowledge and input from both in-house and outside experts including senior leaders from across Marriott disciplines like housekeeping, engineering, food safety, occupational health and associate wellbeing.
“We are living in a new age, with COVID-19 front and center for our guests and our associates,” said Arne Sorenson, president and CEO, Marriott International. “We are grateful for the trust our guests have shown us through the years.
“We want our guests to understand what we are doing today and planning for in the near future in the areas of cleanliness, hygiene and social distancing so that when they walk through the doors of one of our hotels, they know our commitment to their health and safety is our priority.
“It’s equally important to us that our associates know the changes we are making to help safeguard their health as they serve our guests.”