Although this unprecedented downtime for the hotel industry is challenging in many ways, there are proactive measures you can take now to prepare for recovery. Use this time to ensure your tech stack truly aligns with your business needs, and look for a property management system that does the following:
- Makes you money
A cloud-based PMS with built-in revenue-generating features like an online booking engine and channel manager will give you the most return on your technology investment.
- Saves you time and money
Increasing efficiencies can help your property survive. Look for a PMS that can automate crucial processes and provide real-time visibility into your hotel’s operations to inform business strategy.
- Tailors training to you
Implementing new technology doesn’t have to be difficult. Your PMS provider should make the transition as seamless as possible with a strategic onboarding process that sets you up for success.
- Enhances your guests’ experience
Your system should give guests options to personalize and manage their own experience with online reservations, mobile check-in, and communication with staff through a guest portal.
- Grows with you
As your business needs change, your PMS should evolve too. Look for a highly configurable and scalable system so that you always have a path forward, no matter your hotel’s size or complexity.
At RMS, helping customers achieve their goals is our primary focus. Our cloud-based PMS has a robust suite of features and functionality that can be tailored to meet each hotel’s unique needs, and empower hoteliers in any market conditions.
For more information, visit rmsnorthamerica.com/boutique-hotelier